Meta Muse vs ChatGPT Dots vs Claude: which always-on AI agent should you use?
ChatGPT Dots, launched September 29, 2026, are OpenAI's answer to Meta's Muse: an always-on agent with its own cloud computer that keeps working between conversations. The difference is price and reach. Muse is free to start, with $20 and $100 plans, in the US, Canada, Japan and Singapore; a dot needs ChatGPT Pro from $100 a month, outside the EEA, the UK and Switzerland, or a Business Premium seat. Anthropic's answer, Claude Duet, is a US-only research preview on Claude's paid plans. None of the three finds you customers on its own; superagnt is the connector that adds it, in Muse, ChatGPT and Claude.
By the superagnt team // updated
Which one should you pick?
| Pick it if | Biggest gap | |
|---|---|---|
| Meta Muse | You want an agent to run errands across your email, calendar, shopping and Meta's apps, free to start | Four countries so far, and you can't chat with it in Slack or Teams |
| ChatGPT Dots | You want an always-on agent for ongoing work, reachable in Slack and Teams, that can hand coding to Codex | $100 a month at least, and no dots on Pro in the EEA, the UK or Switzerland |
| Claude | You care most about writing, analysis and plugging in your own tools, on any plan; Claude Duet adds an always-on agent in the US | Claude Duet is a US-only research preview behind a waitlist; the Free plan gets one custom connector and no scheduled tasks |
| Muse, ChatGPT or Claude + superagnt | You need new customers: people search, verified work emails and LinkedIn data over one connector | It finds and checks the people; the agent still drafts and you approve |
On downloads, Muse moved fastest: Sensor Tower counted 10 million US downloads in its first 40 days, against 3.7 million for ChatGPT and 200,000 for Claude in theirs (9to5Mac, October 20, 2026).
Meta Muse vs ChatGPT Dots vs Claude, side by side
How many apps can each one connect to? Counted on one day
| Count | How we counted | |
|---|---|---|
| Meta Muse | 52 | Meta publishes no public directory to count, and the list in the app varies by account. 52 is the 40 on our Muse connectors list (last checked September 25) plus the 12 more Meta named for Muse for Small Business; its Japan and Singapore launches name further regional partners |
| ChatGPT (dots use its supported plugins) | 6,368 | Plugins in ChatGPT's public plugin directory (chatgpt.com/plugins), every list read logged out from a US IP and de-duplicated, 17:02 UTC. Your plan may see a different set; OpenAI's dots launch post says over 4,000 apps |
| Claude | 9,439 | Listings in Claude's public directory (claude.ai/directory), paged to the end and de-duplicated at 17:07 UTC: 8,907 remote MCP connectors (923 verified, 7,984 built by the community), 132 desktop extensions and 400 plugins. Anthropic's own marketplace shows 1,059 connectors |
Can any of them find customers for you?
Not out of the box. All three can research and draft outreach, but none comes with data on who your buyers are or a way to verify an email. superagnt is the connector for that job: people and company search, verified work emails and LinkedIn data, over one MCP server that Muse, ChatGPT and Claude can each connect. Below, the request run through it. The full walkthrough is in how to find customers with Meta Muse.
Real tool calls on superagnt's staging environment, sent directly over MCP rather than from inside Muse, ChatGPT or Claude. Each result is what the client received, trimmed and masked where it says so, and each wall time was measured around the call.
“Find 25 owners of medical practices in Austin, Texas, then find and verify their work emails.”
- 01Search for owners (one page of 25)792 ms wall time→ call
data_agnt_people{ "action": "search", "filters": { "seniority": ["Founder/Owner"], "industry": ["Medical Practices"], "location": ["Austin, Texas"] }, "page": 1, "response_format": "json" }← result{"items":[ { "full_name": "•••••••", "job_title": "Owner", "seniority": "Founder/Owner", "city": "Austin", "state": "Texas", "country": "United States", "email_status": "VERIFIED", "company_name": "•••••••", "company_domain": "•••••••", "company_industry": "Medical Practices", "company_employee_count": 5, … }, … ],"total":149}» Trimmed: 24 of the 25 people, and this one's first and last name, headline, mobile status, department, LinkedIn links and person id. Names, company and domain are masked at a fixed width; the tool returned them.
- 02Find one owner's work email (25 lookups, 5 at a time)6.2 s wall time→ call
data_agnt_contacts{ "action": "find_email", "first_name": "•••••••", "last_name": "•••••••", "domain": "•••••••" }← resultemail: •••@••••••• status: valid full_name: ••••••• cost 2.45¢» Trimmed: nothing. The name, domain and address are masked at a fixed width; the call was made with, and returned, the real ones.
- 03Check that address on its own (25 checks, 5 at a time)1.8 s wall time→ call
data_agnt_contacts{ "action": "verify_email", "email": "•••@•••••••" }← resultemail: •••@••••••• status: valid cost 0.2¢» Trimmed: nothing. The address is masked at a fixed width.
25 people came back from 149 matches for the owner search (24 tagged founder or owner). The finder returned a work address for all 25, 24 looked up by company domain and 1 by company name (21 marked valid, 4 with a confidence score), and the separate check called all 25 valid. The whole job took 63 seconds and 68.5¢: 1.98¢ for the search, 61.5¢ for 25 lookups and 5¢ for 25 checks.
Meta Muse in three lines
- What it is: Meta's personal agent, launched September 8, 2026, that plans and does the work on its own cloud computer (Meta).
- What it costs: free with a weekly limit, then $20 or $100 a month. Details in our Meta Muse pricing guide.
- What it connects to: Gmail, Outlook, Notion, Shopify, Stripe and dozens more, plus Meta's apps. See the full Muse connectors list.
Which is safer?
All three put approvals in front of risky actions and warn that third-party tools carry risk. Muse asks before important actions like sending an email unless you pre-approve them, and always before a purchase. A dot runs Auto-review on actions such as sending an email, hands the most sensitive ones, like changing a password or moving money, back to you, and keeps its proactive research read-only. Claude asks before a connector's tool runs unless you allow it. The practical rule is the same everywhere: connect only services you trust, and keep approvals on for anything you can't undo.
Common questions
01What is the main difference between ChatGPT Dots and Meta Muse?
Both are always-on agents with their own cloud computer. Muse is built for errands across your personal and Meta apps, is free to start and lives in its app, on the web and in WhatsApp. A dot is built for ongoing work, comes with ChatGPT Pro from $100 a month or a Business Premium seat, and talks to you in ChatGPT, Slack, Teams, by call or by text.
02Is Meta Muse better than ChatGPT Dots?
For personal errands, Meta's apps and a free start, Muse. For ongoing work across Slack and Teams, coding through Codex and business workspaces, a dot. Neither finds new customers on its own; superagnt adds that as a connector in Muse and in ChatGPT.
03Is Meta Muse really free, and what is the cheapest always-on assistant?
Yes, Muse is free with a weekly usage limit, which makes it the cheapest always-on agent of the three. Its paid plans are $20 and $100 a month. Claude Duet comes with Claude Pro at $20 a month, but only in the US by waitlist during its research preview. A dot needs ChatGPT Pro at $100 a month or more, or a Business Premium seat at $100 a month billed yearly.
04Can Dots send email or messages on their own?
Yes, within your rules. A dot can send through a connected email account; Auto-review checks the recipient and message first, and custom rules decide whether it acts, needs pre-approval, asks, or hands the step to you. At launch a dot can't have its own email address or start a call to you. Muse, by default, asks before sending an email unless you choose Always allow.
05Which has the better model, Muse or Dots?
Dots use OpenAI's GPT-6 frontier models, GPT-6 Astra and GPT-6.1 Terra, built for long, multi-step work. Muse runs on Meta's Muse Spark, and Meta says its newer Muse Wonder will soon power Muse, subscribers first. Published benchmarks compare the models, not these two agents on the same jobs, so judge them on your own.
06Can I use Muse or Dots in WhatsApp or Slack?
Muse works in WhatsApp: you can create, chat with and manage it there, though custom connectors are set up in the Muse app. It connects to Slack as a business connector but doesn't chat there. A dot works in Slack and Microsoft Teams, and WhatsApp isn't one of its channels; in the US, Pro users in a beta can text it over iMessage or RCS.
Find customers from inside Muse.
We are building a superagnt connector for Muse: people and company search, verified work emails, and Buyer Signal Search, which finds people publicly asking for what you sell. Get early access and we will tell you when it is ready.
- Meta: Muse overview and FAQ
- Meta Help Center: Muse subscription plans
- Meta Help Center: managing your Muse data and memory
- Meta Help Center: Muse permissions
- Meta Help Center: Muse recurring tasks
- Meta Help Center: How Muse works with Connectors
- WhatsApp Help: Muse in WhatsApp
- Meta: Muse is now available in Singapore
- ChatGPT Learn: Meet dots
- OpenAI Help Center: Getting started with your dot
- OpenAI Help Center: Dots privacy, security, and safety FAQs
- ChatGPT Learn: Message your dot
- ChatGPT Learn: Tasks and memory
- OpenAI Help Center: ChatGPT release notes (September 29, 2026)
- OpenAI Help Center: About ChatGPT Pro tiers
- OpenAI: Business pricing
- OpenAI Help Center: Connecting custom MCP servers in ChatGPT
- Claude Help Center: custom connectors using remote MCP
- Claude: pricing
- Claude Help Center: where you can access Claude
- Claude Help Center: chat search and memory
- Claude: connectors, getting started
- Claude Privacy Center: model improvement settings
- Claude Help Center: scheduled tasks
- Claude in Slack (Claude Tag)
- Claude Duet
- Claude Help Center: Get started with Claude Duet
- 9to5Mac: Sensor Tower on Muse's first 40 days (October 20, 2026)
Muse and Meta are trademarks of Meta Platforms, Inc. superagnt is an independent company and is not affiliated with or endorsed by Meta.
App plans ($20, $100), the Muse API at $1.25 and $4 in, Contributor mode, and Muse Code.
Every connector we can source, grouped by category and dated, plus how to add one.
Muse for Small Business, the connectors by job, and the customer-finding prompt run through superagnt.